Responsible Gaming

Casino at Cap Cana has always taken steps to promote responsible gaming. We promote the play as a recreational activity over 18 years of age.

To promote responsible gaming, Casino at Cap Cana will continue to:

  • Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
  • Provide information to our employees about resources for assistance with problem gaming
  • Provide information to our patrons, through a variety of methods both at our casinos and on our websites, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
  • Serve alcoholic beverages responsibly
  • Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
  • Advertise responsibly

Warning Signs of Problem Gaming:

  • Gambling to escape worry
  • Gambling to get money to solve financial difficulties
  • Feeling unable to stop playing, regardless of winning or losing
  • Often gambling until your last dollar is gone
  • Neglecting your family because of gambling

The corporation recognizes that compulsive gambling, as a psychiatric  disorder, affects a certain percentage of casino players. Understanding this illness signifies that we, as a company, observe the moral obligation of containing those already compulsive activities, by means of established play models, and actively to promote responsible gambling.